Monday, December 27, 2010

Direction of Blame

It’s the beginning of the Boxing Week season, and I feel for the people out there on the front lines.

I worked retail for a year or two when I was much younger.  Though I loved the people with whom I worked, I hated the job itself, and the pay was almost ludicrously bad.  Nothing new there.

You know what else shouldn’t come as a surprise?  I got yelled at by idiot customers on a regular basis.  They got mad at me for not having their book in stock, for not putting out enough seating for them, for not knowing the name of the product they wanted based on their piss-poor description of it, and for not having things priced the same as they have it on the website.

And 95% of these ass-hats were middle-aged women.

If you are one of these women (i.e. if you have ever been rude to a retail worker, under any circumstance, at any time) then I have something to ask you:

What the fuck is your problem?

Seriously, what is it that makes you such a stupid, entitled, miserable bitch?  Menopause?  Sexual frustration?  Drugs?  What?

You do realize that the kids getting paid minimum wage don’t make decisions, right?  You know that if they had their way, the stock would be full, the prices would be fair, and the music playing from the overhead speakers would be better.  But they don’t get their way, because they don’t have any fucking power or control! 

When you bitch at them, you do nothing but prove that you are a cowardly little shit that is so desperate to feel big that she’ll scream at an overworked, underpaid teenager about the checkout line moving too slowly when there are thirty thousand people in the store.  You prove that you have no empathy, sympathy, or respect for your fellow man.  You prove that you are a miserable person, a poor excuse for a human being that should do us all a favour by sailing into the wild blue yonder on a boat made out of crackers.

I don’t care if the retail worker was rude, ignorant, or unhelpful.  I don’t care if you couldn’t find what you wanted, or couldn’t find your size, or couldn’t reach the top shelf.  I don’t care because anyone that chews out a lowly retail worker is a piece of shit and deserves to be kicked in the throat. 

You want to yell at someone?  Go home, look up the number for the company’s head office, and scream at someone that makes some decisions.  Do some work to make sure that you are screaming at a person that gets paid enough to deal with it.  No one – no one – on the retail floor gets paid enough to take your shit.

Better yet, shut the fuck up entirely.  You don’t deserve anything from anyone anyway.  Be happy that anyone is willing to work at these stores and show some respect for the fact that they make no money, get no benefits, and work terrible hours so you can go out and buy your stupid shit at all fucking hours.

So the next time you feel like chewing out a worker at your local department store, think carefully about how much of an ignorant, small, stupid bitch you look like to the rest of us.

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